From fragmented processes to operational excellence
Get a central platform for your complete asset and service management. Minimize downtime, meet compliance requirements and increase the efficiency of your teams.
Central planning and control of all service and maintenance projects
Automatic appointment reminders and escalations
Digital project documentation
Integration of checklists and standard operating procedures
Real-time reporting on project progress
Asset Management
Manage your machines & systems intelligently and in compliance with regulations
Comprehensive asset tracking with QR code identification
Intelligent usage behaviour and specifications based maintenance planning
Automatic maintenance and inspection documentation
Automatic notifications for preventive maintenance
Complete asset history for audits and proof of compliance
Service Management & Collaboration
Coordinate partners and teams in a central platform
Digital workflows for complete service processing
Automatic notification of all stakeholders in the event of status changes
Digital service reports with photo and video documentation
Seamless collaboration between internal teams and external service providers
Real-time overview of all ongoing service calls
Pipeline Management
Control your entire service pipeline from request to billing
Digital recording and qualification of inquiries in CRM
Automated quotation creation with individual templates
Digital release and approval process
Seamless integration into service and project planning
Detailed reporting on pipeline status and conversion rates
Artificial intelligence
Increase the efficiency and productivity of teams with artificial intelligence
Ask questions about the operation and maintenance of machines and systems
Translate complex instructions into clear actions.
Intelligent document search across all projects and assets
Proactive maintenance recommendations based on machine data and history
AI-supported knowledge base for quick access to relevant information
Manage the entire service lifecycle from acquisition to execution in one platform
These companies rely on Servicer
Whether digitalization for our business clients or venture building, Servicer's agility and fast pace are truly impressive, making it the speedboat backed by our strong partnership.
In the e-mobility and photovoltaic business, end-to-end digitalization is essential—from customer inquiry to project completion. Without Servicer, we’d still fight with Excel, Emails and SharePoint.
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No more Excel lists and paper chaos
Optimize your operations with Servicer.
Fragmented systems lead to increased workload and loss of information
Manual processes cause delays and interruptions to operations
Lack of transparency increases compliance risks and makes audits more difficult