Centralized pipeline, project, and service process management in one platform. Manage leads, projects, service tasks, and assets seamlessly for higher efficiency and service quality.
Elevate your business to 5 star with Servicer
Service management providers
Customer requests and projects live in separate systems, creating gaps in communication between sales and service teams. This results in delayed responses, lost information, and a lack of accountability.
Disconnected tools and manual processes for installation, maintenance, and service planning lead to bottlenecks and missed deadlines. Without centralized oversight, teams struggle to deliver quality services on time.
Fragmented or manual systems for tracking maintenance schedules and asset histories create operational blind spots. This not only reduces asset reliability but also leads to costly repairs and compliance risks.
Capture and qualify leads centrally, then progress them through structured pipelines directly into project planning. Servicer provides real-time updates and clear workflow handovers, ensuring no information is lost between teams.
Coordinate installation, maintenance, and repair tasks in one unified platform. With automated workflows, real-time status updates, and team notifications, you can eliminate bottlenecks and improve service efficiency.
These companies rely on Servicer
Yes, Servicer offers full mobile views for all important functions such as work orders, logs and customer data. Your teams can work efficiently from anywhere.
Yes, Servicer is fully GDPR-compliant. The platform is developed and hosted in Germany (“Made & Hosted in Germany”) and meets the highest data protection standards.
Servicer offers seamless API connections and enables integrations with a range of tools and platforms, including:
Microsoft 365 Products:
ERP Systems: Connect with enterprise resource planning tools to align operations, resources, and financial management.
Backend Systems for Charging Infrastructure: Integrate with backend platforms to manage, monitor, and optimize EV charging infrastructure seamlessly.
Additional Integrations
We also support other specific integrations tailored to your business needs. Let us know your requirements, and we’ll find the right solution.
Yes, Servicer is also available on-premise as an enterprise version.
Servicer supports a wide range of legal regulations and standards, both external and internal, ensuring full compliance with your operational and organizational requirements. Examples include:
These are just a few examples. Servicer is designed to adapt to numerous legal frameworks, industry-specific regulations, and any internal policies or compliance standards your company sets. The platform helps you fulfill these requirements automatically and efficiently, ensuring full regulatory compliance.
Yes, Servicer offers a comprehensive user, group and rights management system with user-defined authorizations and the option for detailed role assignments.
No, there isn’t. We believe in making the start of your journey with Servicer as seamless and accessible as possible—no hidden costs, no onboarding fees.
Our experienced sales team will guide you through the entire integration process, ensuring a smooth and hassle-free setup so you can focus on what matters most—your business.
Qualifying leads, creating offers, managing projects, managing assets and coordinating services – all supported by AI and perfectly integrated.
